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  • Some musings on Mobile World Congress – Neural Technologies’ experience

    data
    Author: Cameron Kent Marketing Communications Executive
    Date: 13th March 2017
    Categories: Technology, Data, Financial, Telecoms, Revenue Assurance, Fraud protection, Optimus, Neural Technologies, Big Data, Revenue Management, Mobile World Congress, MWC, GSMA, GLOMO, Global Mobile Awards, Digital Transformation, Digital Integration

    One week on from the Mobile World Congress in Barcelona and Neural Technologies has yet to see the dust settle. Within our industry the GSMA run congress is a must attend event, therefore the ideal centralised location to host productive meetings with our Partners and Customers – this week we have been moving through the gears and further advancing our business relationships with like-minded companies, as well as following up on new leads. With 2017 marking our first full stand exhibition at MWC, we have also taken the opportunity over the past week to digest all that we learnt on how we represent ourselves as a company and how those we have not previously dealt with first perceive us. What, though, did we ascertain from the rest of Barcelona’s Fira Congress halls?




  • Mobile World Congress - a sight for sore feet...

    Luke Taylor
    Author: Luke Taylor CCO & Deputy CEO
    Date: 8th March 2017
    Categories: Technology, Data, Financial, Telecoms, Revenue Assurance, Fraud protection, Optimus, Neural Technologies, Big Data, Revenue Management, Mobile World Congress, MWC, GSMA, GLOMO, Global Mobile Awards, Digital Transformation, Digital Integration

    So it has been a few days since I arrived back from Mobile World Congress in Barcelona, recognised as the largest telecommunications exhibition in the world. After walking an average of 9 kilometres a day around the numerous exhibition halls and standing (or leaning occasionally) at our exhibition stand for well over 10 hours from early morning to late evening… I needed to recover. After some much needed sleep I am glad to say my feet have also now reduced in size to now resemble normal extremities that reside at the end of my appendages. One lesson I need to remember is that is does not matter if your shoes are handmade in the UK or designed in Italy, they need to be comfortable and practical if you are going to attend an exhibition for any length of time.

    So was the pain (mostly in my feet) worth it?  




  • The Teleonomy of Telecoms: Survival of the Fittest

    A Tan
    Author: Andrew Tan CIO
    Date: 22nd February 2017
    Categories: Technology, Data, Telecoms, Billing & Charging, Neural Technologies, Big Data

    In the mid-19th century, Charles Darwin formulated the scientific theory of evolution by natural selection, published in his book On the Origin of Species (1859). This process is demonstrated by the observation that more offspring are produced than can possibly survive, along with three facts about populations: 1) physical traits vary among individuals, 2) different traits confer different rates of survival (differential fitness), and 3) traits can be passed from generation to generation (heritability of fitness). Thus in successive generations, members of a population are replaced by offspring that are better adapted to survive and reproduce in the natural selection environment.  

    Fast-forward 200 years and Darwinism applies not only to the natural world, but to the man-made world we reside in as well. We see this evolution in the speed in which advances are made in design and technology; the ‘latest’ model is obsolete within a year; the ‘new’ becomes second-hand in a matter of months; and photos, apps and videos become viral in a matter of minutes.




  • Building your Business

    Luke Taylor
    Author: Stephen (Kai) Sui CEO
    Date: 14th February 2017
    Categories: Technology, Data, Telecoms, Revenue Assurance, Fraud protection, Optimus, Neural Technologies, Revenue Management

    Prior to working at Neural, I founded two companies - Global Interactive Technology Pte Limited (acquired by Syniverse) and Mplified Pte Limited (acquired by Neural). My approach when building both these companies was always to do what we do well – better than the rest where possible – but ensure that we do not lose focus by obsessing over being the cream of the crop - instead we remain intelligent and do not lose sight of what else we can achieve.

    Taking Neural as an example. Neural has always done fraud management and data analytics brilliantly. Differently. Better. What I saw as an ‘issue’ was that we concentrated so hard on being the best in fraud and analytics that we didn’t see that we could expand our scope intelligently and reach new sectors with similar problems.




  • Neural Technologies shortlisted for GSMA Global Mobile Awards 2017

    Nt Logo
    Author: Neural Technologies
    Date: 26th January 2017
    Categories: Technology, Data, Telecoms, Revenue Assurance, Fraud protection, Risk Protection, Billing Systems, Billing & Charging, RA, Optimus, Neural Technologies, Big Data, Risk Management, Revenue Management, Mobile World Congress, MWC

    Data integration, analytics and revenue management expert Neural Technologies has been shortlisted in the Best Mobile Security/Anti-Fraud Solution category at the GSMA Global Mobile Awards (GLOMO) 2017, hosted by the Mobile World Congress.




  • Neural Technologies attends #MWC17

    Nt Logo
    Author: Neural Technologies
    Date: 25th January 2017
    Categories: Technology, Data, Telecoms, Revenue Assurance, Fraud protection, Risk Protection, Billing Systems, Billing & Charging, RA, Optimus, Neural Technologies, Big Data, Risk Management, Revenue Management, Mobile World Congress, MWC

    The GSMA’s flagship event of the year is just around the corner, and as Mobile World Congress (MWC) 2017 looms, companies that reside in the telecommunications sector are refining their marketing campaigns and preparing to exhibit at the biggest communications parade in the world.




  • Is it time to redefine ARPU?

    Luke Taylor
    Author: Luke Taylor CCO & Deputy CEO
    Date: 19th January 2017
    Categories: Technology, Financial, Telecoms, Revenue Assurance, Fraud protection, Optimus, Neural Technologies, Revenue Management, ARPU

    ARPU (Average Revenue per User) has been a term used in the telecommunications industry for many years now. Every financial statement and report published by any CSP today to its shareholders and investors will now include amongst the usual profit and loss numbers and operating figures, the essential term ARPU - Average Revenue per User. But does this term now truly represent the role of the CSP in today’s environment?   

    user def




  • New year, new start, same old issues?

    Luke Taylor
    Author: Luke Taylor CCO & Deputy CEO
    Date: 10th January 2017
    Categories: Technology, Financial, Telecoms, Fraud protection, Optimus, Neural Technologies, Revenue Management

    As we start yet another year, and slowly recover from the excesses over the festive period, preparing ourselves mentally and physically for the year ahead. Have we learnt anything from the previous year to put us in good stead for 2017?

    Apart from some more grey hairs and a few pounds around the waist, are we any wiser to what is around the corner in regards to the telecoms industry and can we accurately predict what will occur in the next 12 months? Do the events of last year provide a basis for what may or may not happen this year within our industry?




  • Holistic Revenue Management

    Luke Taylor
    Author: Stephen (Kai) Sui CEO
    Date: 6th January 2017
    Categories: Technology, Data, Telecoms, Revenue Assurance, Fraud protection, Optimus, Neural Technologies, Revenue Management, ARPU

    Mobile network operators have never felt pressure like they do today. Alongside a constant pressure on maintaining or increasing ARPU against the backdrop of a saturated subscribers base, combined with subscribers’ hunger for bandwidth, they are caught in between the mobile business. From the top comes third-party OTT and the rise of the open platform. While from below, comes the ongoing commoditisation and complexity of network infrastructure and other challenges such as fraud, outages and revenue leakages.




  • IP PBX Fraud - the ghost of fraud's past

    Luke Taylor
    Author: Luke Taylor CCO & Deputy CEO
    Date: 3rd January 2017
    Categories: Technology, Financial, Banking, Telecoms, Fraud protection, Optimus, Neural Technologies, PBX, PBX Fraud, Internet Protocol

    The telecommunications industry has come a long way since its inception, from manually operated switchboards through to the explosion of mobile networks to today’s Internet-Protocol. But from traditional telephone networks to modern IP networks some frauds never leave us, and PBX (Private Branch Exchange) appears to be still haunting the industry like a particularly persistent poltergeist.

    Fraudulent calls made through newly-installed IP PBXs to premium rate (or international) numbers are causing CSP's the same headache they always have. Fraudsters are hacking IP PBXs, whether in-house or cloud based, in order to send calls to bogus premium rate numbers and benefiting from high-value payments from operators before vanishing like spectres to target another victim.

    The coming few weeks are an ideal time for PBX fraud to increase dramatically, with many businesses shutting down for the festivities and New Year - as offices lie dormant, the PBX could be pinged continuously until the door which has been left ajar is fully opened..




  • What is your favourite Pizza? Neural Technologies User Forum 2017

    Paul Cox
    Author: Paul Cox Business Development Manager
    Date: 1st December 2016
    Categories: Technology, Financial, Telecoms, Revenue Assurance, Optimus, Neural Technologies

    When you go out to a Pizzeria with a group of friends, or family, there is obviously a wide choice of different ingredients (or configurations) and types of pizza to choose from, but at the end of the day, each one of you has had a Pizza. This got me thinking about the software we offer at Neural Technologies – Optimus. It is flexible, adaptable, with many different configurations and is a powerful tool for many businesses.




  • Monetising Big Data in Telecoms

    A Tan
    Author: Andrew Tan CIO
    Date: 22nd November 2016
    Categories: Technology, Data, Financial, Banking, Telecoms, Revenue Assurance, Fraud protection, Risk Protection, Billing Systems, Billing & Charging, Neural Technologies, Big Data, Analytics, CAPEX, OPEX

    These days, when you talk to Communication Service Providers and technology partners in the communications space, the term “Big Data” is always quick at hand. There is no conference that you can attend where Big Data doesn’t play a major role, and everyone seems to be interested in “what are you doing in Big Data?” or “what is your Big Data story?”

    Most system landscapes at CSPs are not designed to gather all the information which is available, and even if they are, they may not be ready to share the data. Add to this the task of setting up a functioning Big Data analytics environment and it becomes clear that the initial and ongoing investment in this type of technology is big by any standard.




  • Revenue Assurance or Restaurant Apathy?

    Paul Cox
    Author: Paul Cox Business Development Manager
    Date: 16th November 2016
    Categories: Technology, Financial, Telecoms, Revenue Assurance, Neural Technologies

    Five years ago I found myself eating alone at a restaurant in Hastings. I was there for business and the restaurant was highly recommended and very popular. As I was alone, being tucked away in an alcove suited me fine, all I needed was a pint and a newspaper. The food was sumptuous, however, it was mired by an astonishing lack of service.

    In my many years of eating out, this is the first ‘bad restaurant review’ I have ever written, which I think says something about just how long I waited throughout the evening. Once I had finally finished my meal, it felt like Summer had turned to Winter and I again found myself waiting to order a coffee. When the manager eventually served me, he apologised profusely about the service and did not charge for the drink. I was happy with this, but by the time it had arrived I had studied the newspaper front to back and I was more than ready to leave.




  • 9 Million mobiles in Beijing?...

    Paul Cox
    Author: Paul Cox Business Development Manager
    Date: 2nd November 2016
    Categories: Technology, Data, Telecoms, Neural Technologies

    One of my favourite songs begins: “There are nine million bicycles in Beijing”. This overnight hit by Katie Melua got me thinking about:

    1. The possibility of forging a career in parody song-writing, and;
    2. My work in telecommunications fraud.

    My song begins like this: “There are over 7 billion people in the world”… and continues to: “There are over 7 billion mobile telephones in the world” (my song-writing career may be short-lived).

    In October 2014, mobile devices officially overtook and outnumbered human beings, passing our population total of 7.19 billion.  This is not the old phone languishing in the bottom draw of your bedside cabinet, but over 7.2 billion live connected devices, and they are multiplying five times quicker than people. The next line in my song is: “There are more devices in the world than people” (my song-writing career is over).  




  • Neural Technologies attracts the rising stars of tomorrow

    Nt Logo
    Author: Neural Technologies
    Date: 1st November 2016
    Categories: Technology, Data, Telecoms, Neural Technologies, Big Data, University, Student, Careers, Placement

    On Halloween not all of us were out trick or treating! Instead, Neural Technologies attended Royal Holloway, University London for a specialist Careers Fair in Computer Science.

    RHUL’s Computer Science Department has become impressive in recent times, and Neural Technologies was keen to meet the young talent that will shape our industry in the future. Our representatives offered advice, perspective and information on how students can use their degree after university.

    Neural Technologies is committed to staying current and up to date with the fast-changing environment that our clients face every day, and by recruiting young talent who will be stars of tomorrow, Neural Technologies is better placed to stay ahead of the trends and challenges of the future.




  • The Inside Job: How internal fraud continues to thrive

    Luke Taylor
    Author: Luke Taylor CCO & Deputy CEO
    Date: 31st October 2016
    Categories: Technology, Financial, Banking, Telecoms, Fraud protection, Optimus, Neural Technologies, Wells Fargo, ACFE, Safaricom, Internal Fraud

    Admit it. We’ve all ‘borrowed’ a pen from the stationery cupboard, or a roll of Sellotape from the office at Christmastime never to return them. Will we face a lengthy prison sentence and criminal record? Probably not. After all it’s just a pen…right? According to a survey by Banner Business Services in the UK, stolen office supplies cost British companies £2 billion per year. What’s more, over two-thirds of the respondents freely admitted to stealing from their workplace. In America, over 50% of workers admit to “borrowing” - and then never returning - from the office (a.k.a. stealing). But what happens when it’s not ‘just a pen’?

    The Association of Certified Fraud Examiners (ACFE) Report to the Nations on Occupational Fraud and Abuse highlight that a typical organisation will lose about 5% of revenue to fraud citing the longer a fraud lasts before it is detected, the more the victim organisation losses.





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