Product Configuration Engineer

Kuala Lumpur, Malaysia

We are seeking dynamic and career-minded individuals to join our team.

Core Responsibilities

Conduct of system integrations activities integrating Neural Technologies Software to customer’s environment

  • Working closely with Project delivery team which includes but not limited to:
    • Product related configurations and deliverables. Configuration tasks include data migration, scripting and product related configurations
    • Setting up testing works and evaluation of configurations
    • Handling of supporting/troubleshooting issues during the project phase
    • Requirement gathering and the understanding of requirements during the project requirement gathering phase with the project team
    • Ability to analyse the requirement and translating these requirements to Functional and Technical requirements
    • Occasionally support commercial customer product demonstration
  • Provide product and system level training to both the in-house support team and customers
  • Subject matter expert for deployment and commissioning of Neural Technologies Software Product

Key Requirements

  • Applicant should be a Malaysian citizen or hold relevant residence status
  • 2-3 years working knowledge of UNIX & Windows operating systems with scripting knowledge
  • Strong knowledge of Database Concept, SQL + and PL/SQL & Stored Procedures
  • Good knowledge of system diagnostics and performance tuning (Oracle, Windows, UNIX) is a plus point
  • Knowledge of Telecommunication domain is an added advantage, especially in Billing, Mediation and Settlement
  • Customer relationship and liaison experience
  • Good presentation skills
  • Ability to travel for deployment

Personal Skills

  • Enthusiastic and Methodical
  • Team player and able to work independently
  • Seeks constant improvement
  • Problem solving abilities, and attention to detail
  • Willing to travel
  • Good standard of spoken and written English

Interested candidates can email resumes to
Only shortlisted candidates will be notified.

Product Configuration Engineer