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Analytical ModellingAnalytical models empower organisations to achieve an enhanced understanding and visibility of their customers and provide them with valuable and incisive decision-support throughout the various stages of the customer lifecycle. Customer Retention, Value & ProfitabilityAnalytics can help organisations to acquire and retain profitable customers, and to maximise their overall lifetime value and profitability. They enable organisations to maximise revenue by capitalising on sales opportunities in the current customer portfolio and to predict the loss of valuable customers, well in advance, to give them time to formulate effective retention strategies. Areas of focus include:
Credit Risk ManagementAnalytics enable organisations to make decisions about new customers, to set and adjust credit limits according to their spending and payment behaviour and to monitor them for credit risk throughout the customer lifetime. Nt's models are used to provide individual credit limits which encourages increased spending from high value customers and helps to improve customer satisfaction. Areas of focus include:
Fraud ManagementAnalytical models are invaluable in identifying anomalous trends and patterns within data that are likely indicators of fraudulent activity. They provide vital protection against the possibility of fraud at the point of service application, during the crucial early stages of the customer life and throughout the customer lifetime. Areas of focus include:
Collections ManagementAnalytics are an ideal tool to improve the work of Collections departments. They can help develop a focused collection strategy, making the most of limited resources by identifying which customers are likely to pay, which ones are never going to pay and which method is likely to be the most successful in recovering the outstanding debt. Areas of focus include:
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