T-Mobile USA, Inc. has contracted T-Systems North America, Inc. and Neural Technologies to provide a new fraud management solution tool to protect customer data.
Neural Technologies has cooperated with T-Systems to implement their Minotaur™ risk management tool. T-Mobile will use the fraud management solution to automate many manual processes with state-of-the-art detection methods to react even quicker to potential fraud events. T-Mobile will be able to better identify and stop fraud either before it happens, or as soon after an anomaly or change is detected. This will result in a cost savings and increased protection for T-Mobile customers.
"We chose Minotaur™ because it is a single technology platform for multiple risk management applications and is configurable to meet our needs, " said Robert Strickland, senior vice president and chief information officer for T-Mobile, USA. "Minotaur™ has the flexibility to add new data feeds, rules, neural models and profiles as our business needs change."
"With our experience as a systems integrator for enterprise networks, we were able to efficiently and effectively integrate Nt's Minotaur™ application at T-Mobile," said Scott Hines, vice president, Sales, Industry Line Telecommunications, T-Systems North America. "Minotaur™ is a highly-effective fraud management solution that is scalable to all levels of systems."
"Our Minotaur™ platform offers T-Mobile an enterprise solution that will meet its risk management needs going forward," said Ian Gebbett, vice president of Worldwide Sales at Neural Technologies. "Minotaur™ is an extremely flexible tool with risk management capability that extends far beyond fraud management into areas such as credit risk, churn and collections optimization."
T-Systems will serve as Prime Contractor and Integrator for hardware and software integration and services for the rollout of the fraud management system. Additionally, T-Systems and Neural Technologies will work together to address the evolving risk management needs of T-Mobile.
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