Risk management solution provider Neural Technologies has recently signed contracts with four major telecommunication operators.
The company's Minotaur™ solution was deployed in September at the site of a large tier one mobile operator in the US, where it is being using to manage fraud on the operator's network.
It is currently being deployed with a global mobile giant based in Europe, where it will be used to manage fraud (including subscription fraud). A further two European mobile operators will be deploying the solution during the coming year. One will be using Minotaur™ to manage fraud, the other will additionally be using it in the area of credit risk, to determine the risk potential of all new customers.
Minotaur™ is a modular and flexible solution that combines traditional rules, advanced behavioural models and customer scoring capabilities. It uses pattern-recognition to identify customers who will never pay bills, predict delinquent behaviour and highlight fraud. The solution's principal features are its capability to handle infinite data streams and its flexibility, which permits operators to set up and configure their own rules and data streams independently of Neural Technologies (supplier dependency is often one of the hidden costs of acquiring a fraud management solution). In the same way, Minotaur™ is able to handle an increasingly dynamic telecommunications environment without the need for major hard coded software changes.
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