Configuration Services

One of the key benefits of Neural Technologies' solutions is their uniquely flexible and configurable architecture, which allows organisations to set up and configure their own rules and data streams independently.

However, Neural Technologies recognises that carrying out this process in-house may not always be possible or desirable, perhaps due to resource constraints or personnel movement.  Therefore, the company offers a range of post deployment Configuration Services which can be based upon agreed key performance measures, for example:

• Fraud 'false positive' rates  
• Enhanced credit acceptance rates 
• Detection cycle time  
• Seat efficiency (number of cases worked per user)
• Volume of cases produced

Neural Technologies' Configuration Services are tiered to match up the needs of the customer to a suitable level of dedicated Neural Technologies' resource, providing rapid analysis and response to changing user requirements and an ongoing assurance of system effectiveness.