What Our Customers Say About Us
Nt's solutions are being used by major organisations around the globe and are achieving substantial return on investment. The company has over 35 current customers situated worldwide, many of whom regularly act as reference sites.
The quotes below comprise just some of the positive feedback Nt has received from its customers.
Trilogy International Partners
"Minotaur™ provides Trilogy with better overall visibility so we can react quickly and independently to changing market conditions and changing risk scenarios."
DIRECTV USA
"Since we've thwarted signal thieves with air-tight access cards, we've seen more instances of fraud and we're taking active steps to address these illegal activities. Based on the positive feedback we've received from Nt's clients and its solid performance in the pilot study, we believe we have the best solution to dramatically reduce acts of fraud against DIRECTV."
Vimpelcom, Russia
"We chose Neural Technologies for both their technical capability and the commitment of their team. We have not been disappointed. Since implementing Minotaur™ FMS we have experienced no failure of operations during 16 months and have achieved faster and more accurate identification of fraud. The average ratio of "good"/"bad" tickets has risen to more than 60% and we have managed to reduce our bad debt figure from 2.8% to 1.3%".
HDFC Bank, India
"We selected Neural Technologies based upon the performance of their (neural analytical) models and the predicted return on investment, and we are extremely satisfied with the results achieved so far."
Telkom, South Africa
"Fraud is a moving target and is difficult to control. The self-learning capability of the system allows it to adapt to new methods of fraud, making it a powerful tool in our fight against it. The new system has an accuracy of over 80%. This means that eight out of ten fraud tickets generated by the system are actual cases of fraud. This is a huge improvement over the previous system that had significantly less accuracy."
Telecommunications Operator, Asian Pacific
"We required a solution that would stay one step ahead, of both our competitors and the fraudsters that constantly attempt to undermine our revenue assurance policies. Minotaur™ was the only solution that provided us with guaranteed results and a proven record in detecting and reducing fraud".
Avantel, Mexico (now Axtel)
"Following a rigorous study of leading fraud management solutions, Minotaur proved to be the most technologically advanced and effective system, offering extraordinary flexibility. Of all the solutions we evaluated, Minotaur offered the ideal balance between investment and benefit. The quality of service provided by Nt's staff and their professionalism throughout system implementation befits that of a world-class company".
Telecommunications Operator, USA
"In a nutshell, we have been very pleased by the performance and results provided by the Minotaur™ system and the excellent responsiveness and services we have received from Neural Technologies. Selection of this vendor and the solution is the best decision we have ever made".
TDC, Denmark
"Our initial intention was to have separate systems from separate vendors, however, when we met with Neural Technologies and saw the capability and flexibility of their Minotaur™ solution, we realised that we could incorporate all the functionality we required in one system. With Nt's technological expertise and TDC's business domain knowledge, we have created a powerful solution that assists us in managing our exposure through intelligent and proactive customer management for the benefit of TDC and our customers".
Telecommunications Operator, USA
"I can honestly say I have never worked with a more dedicated and hard working team. The cohesiveness that has been developed between customer and vendor has been successful and seamless. Both teams have managed to work together as one and have accomplished a tremendous task. This has been one of the smoothest roll outs I have ever participated in. This was definitely a team effort and every one involved gave 100 percent. The task was not easy by any means and the hours were long and yet no one complained and the results are undeniable. I would like to take this time to thank all of you for your hard work, dedication and commitment to this project. I realize that personal family sacrifices were made during this time but please know that your efforts were greatly appreciated. I look forward to working with every single one of you and making Minotaur™ the best system possible."
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