Orange Poland is celebrating the 'go live' of its new fraud management solution provided by Neural Technologies.
Orange upgraded to Neural Technologies' Minotaur™ Fraud Management Solution following a tender process designed to secure a more robust and scalable fraud solution to keep pace with the operator's growing business.
Minotaur™ employs a hybrid of advanced rules, case-based reasoning and neural techniques for highly accurate fraud detection. One of the main keys to Minotaur's™ success is that users have control over its configuration. They can easily make changes to rules and thresholds themselves and even add new data feeds; with other fraud management systems such changes can only be carried out by the vendor, entailing additional consultancy fees.
Pawel Surmak, Division Manager of Corporate Fraud & Revenue Assurance for Telekomunikacja Polska* said, "We selected Minotaur™ over the competition based upon its superior performance, throughput capability and stable environment. Moreover, its flexible configuration, which enables us to not only to keep pace with emerging fraud patterns, but also to accommodate changes to our business, such as the introduction of new products and services". He went on to say, "The deployment was rapid and smooth, with all parties working closely and productively to make the project a success."
Said Luke Taylor, Commercial Director at Neural Technologies, "We are pleased with the successful deployment of the project and the support provided by Pawel and his team. We look forward to working closely together to further improve Orange's fraud protection and to enhancing the company's revenue savings within other risk areas".
In addition to fraud risk, Neural Technologies' end-to-end risk management offering comprises credit management, churn prediction, collections optimisation and revenue assurance.
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