Risk Management Training Courses & Health Checks

Neural Technologies offers certified risk management training courses and health checks through recommended and independent third parties.

The company has teamed up with specialist risk consultants TRMG (The Risk Management Group) to offer an advanced distance learning package covering both fraud and revenue assurance. The 300 page blended learning pack is supported by online revenue assurance exercises and an online exam. TRMG also offer on-site exam preparation courses in both subjects, as well as master classes on other areas of interest.

TRMG risk management training courses are available at special discounted rates when booked through Neural Technologies - please contact us for further information .

TRMG's Telecom Revenue Assurance & Fraud Management Distance Learning Package
Part 1 - Telecom RA Section 1 - Introduction to RA - Key drivers for RA - The scope of RA Section 2 - Issues & Controls - Structure of the network - Key risks by network node - Mobile services - Fixed line services - Data services Section 3 - Strategy - Approaches to RA - The RA maturity model - Determining the RA ROI - RA business case development - RA team structure & skills - RA KPIs & metrics Section 4 - RA Tool Selection - Scoping, phasing & planning - Defining key system features - RFP structure and content - Vendor selection processes	Part 2 - Telecom Fraud Section 1 - Fraud Categories - Fraud evolution in telecoms - Key fraud drivers - Classifying telecom fraud Section 2 - Issues & Controls - Mobile frauds & controls - Fixed line frauds & controls - Data & VAS frauds & controls - Bypass and arbitrage risks - Internal fraud risks - Other crime risks Section 3 - Strategy - Approaches to fraud control - Determining the FM ROI - FM business case development - FM team structure & skills - Fraud KPIs & metrics Section 4 - FMS Tool Selection - FMS systems scope - Data sources & storage - Data query tools - Alarm & case workflow	Part 3 - Managing Fraud & RA Section 1 - Management Framework - Identifying key stakeholders - Stakeholder demands - Key objectives & requirements - Methodological framework - Team organization & skills - Approach & methodology Section 2 - Main Areas of Focus - RA & fraud systems audits - Leakage risk analysis - Leakage impact analysis - Due diligence & compliance - Business process documentation Section 3 - Management Approach - Gap analysis - Methodologies for estimating exposure - Assessing costs, benefits & ROI - Reporting & follow up Section 4 - Emerging Risks - Cyber-security risks - eCommerce fraud risks - Social media risks

TRMG's Telecom Revenue Assurance & Fraud Management Distance Learning Package

Part 1 - Telecom RA

Section 1 - Introduction to RA
- Key drivers for RA
- The scope of RA
Section 2 - Issues & Controls
- Structure of the network
- Key risks by network node
- Mobile services
- Fixed line services
- Data services
Section 3 - Strategy
- Approaches to RA
- The RA maturity model
- Determining the RA ROI
- RA business case development
- RA team structure & skills
- RA KPIs & metrics
Section 4 - RA Tool Selection
- Scoping, phasing & planning
- Defining key system features
- RFP structure and content
- Vendor selection processes

Part 2 - Telecom Fraud

Section 1 - Fraud Categories
- Fraud evolution in telecoms
- Key fraud drivers
- Classifying telecom fraud
Section 2 - Issues & Controls
- Mobile frauds & controls
- Fixed line frauds & controls
- Data & VAS frauds & controls
- Bypass and arbitrage risks
- Internal fraud risks
- Other crime risks
Section 3 - Strategy
- Approaches to fraud control
- Determining the FM ROI
- FM business case development
- FM team structure & skills
- Fraud KPIs & metrics
Section 4 - FMS Tool Selection
- FMS systems scope
- Data sources & storage
- Data query tools
- Alarm & case workflow

Part 3 - Managing Fraud & RA

Section 1 - Management Framework
- Identifying key stakeholders
- Stakeholder demands
- Key objectives & requirements
- Methodological framework
- Team organization & skills
- Approach & methodology
Section 2 - Main Areas of Focus
- RA & fraud systems audits
- Leakage risk analysis
- Leakage impact analysis
- Due diligence & compliance
- Business process documentation
Section 3 - Management Approach
- Gap analysis
- Methodologies for estimating
exposure
- Assessing costs, benefits & ROI
- Reporting & follow up
Section 4 - Emerging Risks
- Cyber-security risks
- eCommerce fraud risks
- Social media risks

Download TRMG's distance learning brochure.

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Neural Technologies Limited, Ideal House, Bedford Road, Petersfield, Hampshire, GU32 3QA