User Empowerment

Neural Technologies' solutions benefit from a uniquely flexible and configurable architecture that puts the user in control.  Organisations can set up and configure their own rules and data streams independently, free of associated costs and delays (supplier dependency is often one of the hidden costs when acquiring a large software solution). 

New rules can be created in minutes, and even tasks such as configuring a new data feed can be done swiftly.  Compare this with traditional systems, where consultancy charges for hard coding new rules and data feeds are a fact of life, not to mention the associated delays while the supplier's resources are scheduled to meet the demand.  In short, our solutions do not impose processes on organisations; they accommodate existing business practices and facilitate the creation of new ones.

At the commencement of each project our configuration team will enter into extensive dialogue to ascertain your precise business requirements.  The team combines this information with their own experience and knowledge gained from previous installations to deliver a system configuration that faithfully reflects the your unique risk management requirements. 

We provide comprehensive training to ensure users fully exploit the flexibility of our solutions.  This includes training in updating the system configuration to meet changing and future requirements.

For those organisations who prefer to outsource this responsiblity we offer a range of post deployment Configuration Services.

Minotaur allows us to configure our own rules, thresholds and data streams, which gives us enhanced accuracy and greater control over changing fraud scenarios.  MTN South Africa

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