Neural Technologies, leading provider of Fraud and RA solutions launches SHAPE

Neural Technologies’ SHAPE solution has enabled a tier one telecommunications company in the ASEAN region to launch a Self-Help Data Portal which allows data subscribers to manage their own data plans in real time through their smartphones and desktop browsers.

Date: 1st November 2013
Categories: Technology

SHAPE (Self-Help And Provisioning Exchange) extends an intuitive self-help interface to the data subscribers and expands the data plans’ offering beyond the service provider’s policy and accounting platform. Subscribers can now have a full view of their data plans’ usage in real-time giving them the ability to configure multiple notifications when the usage reaches certain thresholds. They can also purchase or upgrade new plans instantly anytime, anywhere taking away the worry of bill shock.

SHAPE protects service providers from revenue loss via bill shock cases and, at the same time, generates revenue with the active upselling and purchase channels.

Mr Luke Taylor, CEO of Neural Technologies said “It was exciting to be a part of the service that provides market differentiation to our customers’ data subscription and usage campaign. It also alleviates the concern of their subscribers about experiencing bill shock”.

For more information on SHAPE, please email

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