EastLink selects Neural Technologies MinotaurCloud™ for Risk Management
Risk management solution provider Neural Technologies is pleased to announce that Eastlink has selected the MinotaurCloud™ risk management solution to guard against the ever-present occurrence of fraud against their growing volume of subscribers.
Date: 1st February 2013
MinotaurCloud™ will provide the fraud and Revenue Assurance protections for the current Eastlink services environment via a low-cost, cloud-based solution deployment. The initial deployment for fraud will include the Eastlink fixed-line and cable service offerings that span several Canadian Provinces.
Eastlink conducted a thorough search for a risk management solution that included multiple information request phases and customer site visits that were used to confirm the results and savings. Eastlink was looking for a vendor with both a proven product and operational experiences to proactively help direct the project implementation.
Additionally, the flexibility and configurability of MinotaurCloud™ were key factors in the Eastlink decision process. According to Ian Gebbett, CEO of Neural Technologies Americas region, “Our customers have consistently desired a solution where they are not dependent on the vendor to make changes according to their business needs. This inherent Minotaur™ capability allows customers control over their fraud configuration and allows them to very quickly adapt to the ever-changing telecommunications market conditions.”
Both Eastlink and Neural Technologies are expecting an expeditious implementation process so that Eastlink can quickly initiate the necessary fraud protections and begin to realize the corresponding business benefits.
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