Neural Technologies consolidates GRAPA Revenue Assurance Certification success

Following the achievements of three of their colleagues in the UK, employees from Neural Technologies’ US and Asia Pacific offices have now also been recognised with Revenue Assurance Certification from GRAPA (the Global Revenue Assurance Professional Association).

Date: 1st August 2011
Categories: Technology

Samson Bien-Aimé from Neural Technologies USA, together with Stephen Cheang and Director Adrian Keet of Neural Technologies Malaysia, are all now Certified Practitioners of Telecommunications Revenue Assurance.

VP of Business Solutions of Neural Technologies USA, Matthew Dodson, successfully completed the advanced course to earn the title of Certified Master Telecommunications Revenue Assurance Management. 

Said Commercial Director of Neural Technologies, Luke Taylor: “These accreditations enhance Neural Technologies’ commitment to support its clients worldwide in their revenue assurance roles by increasing employees’ skills and knowledge.  Employees are now more aware of the challenges the clients face enabling them to provide solutions which successfully address those challenges”.

Neural Technologies empowers telecommunication service providers to manage a range of revenue assurance challenges through its Minotaur Revenue Assurance platform. 

Minotaur Revenue Assurance helps to ensure that all revenue generated by customers and partner organisations is correctly billed or accounted for, and that the processes designed to support the revenue assurance function are working as efficiently as possible.


GRAPA exists to support the development of professional practices in the execution of Revenue Assurance, Fraud Management and Logical/Physical Security protection for telecommunications and communications companies. Since its founding in 2007, GRAPA has enrolled more than 5000 members who represent every line of business in telecommunications and communications including wireless (GSM,CDMA, WIMAX, Microwave, Satellite), wire line (POTS, Fiber, DSL), Internet (ISP, VOIP) and Broadcast.

The Revenue Assurance Academy (RAA) serves as the GRAPA training and certification organisation. By offering events that combine benchmark development, sharing of standard practices and approaches, and delivery of workshops (training that challenges participants to think outside the box and participate in problem solving and case study reviews) the RA Academy provides a unique and powerful venue for deployment of best practices and rapid integration of those practices into the participating telco environments.

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