Should I call back?

Fraud and Revenue Assurance
Author: Sara Whitwell Digital Marketing Executive
Date: 20th September 2017
Categories: Data, Telecoms, Revenue Assurance, Fraud protection, RA, Optimus, Neural Technologies

In the last few weeks, I have received a number of calls on my mobile from numbers I do not know.

A man with an foreign accent has said a few words and hung up on me! How rude I thought!

The calls were from the UK. One was from Watford, one from Luton, one from London and a few 0845 numbers too.

I wanted to ring straight back and see who had called, but thought the usual ‘if it’s important they will leave a message or ring back’.

Then it clicked…

I work for a Fraud/Risk Management company that protects mobile operators globally; therefore, I know this is possibly Wangiri Fraud.

Wangiri originated from Japan. Translated it means ‘one and cut’. The way it works is as follows, the fraudster sets up their computer to ring huge amounts of mobile numbers. The computer rings each number in turn and rings once then hangs up. This obviously leaves a missed call on the mobile, which the recipient then will ring back if missed. Unbeknown to them, they are ringing a premium rate number. The fraudster then profits from revenue.

I still have a massive urge to ring back. I know if I ring back, it will cost me to do so. If I have this urge then others must do too.

Many are unaware of this scam, therefore please share my article and we can cut down this fraud.

Here at Neural Technologies we can monitor CDR’s (Call Data Records) in real time. Our Optimus platform will detect anomalies, patterns, trends and alarm the end user of the suspicious activity.

Yesterday I received a call from a 0808 number. I answered very abruptly because I am sick and tired of these calls! It was actually my car dealer who had my car in for its MOT. Oooops! :-) :-)

You never can tell! 

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Sara Whitwell

Neural Technologies