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  • What is Dunning?

    Revenue Assurance and Fraud Management
    Author: Paul Cox Business Development Manager
    Date: 7th November 2017
    Categories: Technology, Data, Financial, Telecoms, Revenue Assurance, Optimus, Neural Technologies, Revenue Management, OSS/BSS, B/OSS, Dunning, Collections

    Neural Technologies are expanding our solution pack to help customers with their Dunning requirements. Some of you, like certain people throughout our company, might be in the dark as to what Dunning is. I only discovered its meaning when I first started work in an office – each customer of ours seemed to have a Dunning level, which was the bespoke level of pressure applied to them to pay their invoices. This ranged from ‘gentle pressure’ to ‘baseball bats and knuckle dusters’…. Well, maybe not that severe but you can understand what I mean.