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  • Digital transformation – a symphony in the making?

    Tony Poulos
    Author: Tony Poulos - Disruptive Asia Journalist
    Date: 25th January 2018
    Categories: Technology, Data, Financial, Telecoms, Revenue Assurance, Optimus, Neural Technologies, Big Data, Risk Management, Revenue Management, Digital Transformation, Digital Integration, OSS/BSS, B/OSS

    ARTICLE AS PUBLISHED ON DISRUPTIVE ASIA https://disruptive.asia/digital-transformation-symphony-making/ 

    It is very easy to become overwhelmed by the hype and terminology around digital transformation. The core issue for communication service providers and network operators is moving from providing basic services like connectivity, voice and data to offering an unlimited range of digital services from any number of suppliers.

    The economics are simple, as their basic services have become commodities – deregulation has allowed multiple players to enter the market, and prices are constantly being driven down. Networks have been around for many years and have gone through multiple transformations, and nearly all are carrying legacy equipment and technology at both the OSS and BSS layers.




  • What is Dunning?

    Revenue Assurance and Fraud Management
    Author: Paul Cox Business Development Manager
    Date: 7th November 2017
    Categories: Technology, Data, Financial, Telecoms, Revenue Assurance, Optimus, Neural Technologies, Revenue Management, OSS/BSS, B/OSS, Dunning, Collections

    Neural Technologies are expanding our solution pack to help customers with their Dunning requirements. Some of you, like certain people throughout our company, might be in the dark as to what Dunning is. I only discovered its meaning when I first started work in an office – each customer of ours seemed to have a Dunning level, which was the bespoke level of pressure applied to them to pay their invoices. This ranged from ‘gentle pressure’ to ‘baseball bats and knuckle dusters’…. Well, maybe not that severe but you can understand what I mean.





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