Enhance your credit collection process with an adaptive enterprise dunning solution
Optimus Dunning provides a dynamic solution that enables enterprises to successfully automate and customize their dunning and credit collection process, freeing up agents for higher value work, and allowing businesses to maintain vital dunning process workflow.
This highly-customizable platform assists businesses in successful dunning automation, incorporating all crucial functionality required for dunning process management. It enables enterprises to effectively increase their outstanding/overdue payment collections rate, without alienating high-value customers thanks to the multi-profiling capability. This adaptive automated approach boosts collection success while providing clear and consistent treatment for valued
Adaptive solution for an evolving landscape
The Optimus Dunning product provides an adaptive solution for the modern enterprise environment. It is designed to manage increasingly complex credit collection processes, with multiple tariff structures running simultaneously within dunning workflows.
Optimus Dunning provides a configurable solution that delivers automated treatment for segmented groups or individual customers. It supports promise-to-pay features, offering a smooth credit collection process for both business and customers. This configurable platform enables businesses to introduce exceptions for special groups, holidays, or weekends as required. This provides a flexible dunning process that can adapt to changing market conditions.
Optimus Dunning offers a fast-to-market solution that can be deployed quickly, and scaled up as business needs evolve. The consistent and automated workflow, configurable nature, and simple backend integration result in improved debt collection processes and success rates for enterprises. It is designed to enhance debt recovery while successfully responding to the unique needs of customer groups and individuals