Flexible dunning process solution for effective credit collection
Optimus Dunning provides a dynamic dunning solution that enables enterprises to successfully automate and customize dunning and collection strategies, freeing up agents for higher value work, and allowing businesses to maintain vital dunning process workflow.
This advanced dunning solution incorporates all essential functions required for enterprises to deliver on their collection strategy, enabling valuable workers to deal with more complex cases which require manual intervention. Detailed business oversight is maintained through simple, user-friendly analytics that provide insight at every stage of the process.
Powerful solution for complex dunning landscape
Dunning processes must contend with an increasingly complex operating environment, with multiple tariff structures running simultaneously within enterprise processes.
Optimus Dunning provides a configurable solution that delivers automated treatment for segmented groups or individual customers. It includes support for promise-to-pay features, offering a smooth credit collection process for both business and customers. Enterprises can design exceptions for special groups, holidays, or weekends as required. This provides a flexible dunning process that can adapt to changing market conditions
Optimus Dunning offers a fast-to-market solution that can be deployed quickly, and scaled up as business needs evolve. The consistent and automated workflow, configurable nature, and simple backend integration result in improved debt collection processes and success rates for enterprises.