Collections Optimisation: Debt Collection Software

With large amounts of revenue lost each year through customers defaulting on their payment commitments, corporations are looking for debt collection software that can assist in recouping revenue effectively and efficiently. 

Minotaur debt collection software enables organisations to identify which collection procedures are most likely to be effective in recovering revenue from customers who default on their payments.

Incorporating neural predictive analytics, advanced profiling, behavioural modelling, configurable rules and adaptive thresholds, Minotaur debt collection software enables organisations to monitor each individual customer, account and activity profile. 

This combination of techniques provides collectors with real-time decisions and substantially reduces manual decisioning, allowing manpower to be utilised in other areas of the collections process.    

Streamlining collections procedures

Collections personnel are faced with a variety of strategies they can apply to recover revenue from outstanding accounts.  Neural Technologies' debt collection software makes their job easier by:

• Grouping and prioritising the accounts to be investigated, e.g. identifying those with the highest propensity to pay
• Optimising the order of treatment strategies to be used in approaching each account, e.g. phone, letter, email, SMS etc.
• Identifying accounts where payment is unlikely to be forthcoming, saving wasted time and effort 
• Prioritising accounts for shut off for non payment

Minotaur debt collection software can be deployed at the customer site or accessed via the Cloud. 

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