Our policy on the use of data
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our website, you can be assured that it will only be used in accordance with this privacy statement.
Neural Technologies may change this policy from time-to-time by updating this web page. You should check this page regularly to ensure that you accept any changes. This policy is effective from 2016 and has been updated to comply with the General Data Protection Regulation (the GDPR) effective 25th May 2018.
Data Protection Officer Information
Ideal House, Bedford Road, Petersfield, Hampshire,GU32 3QA
What we collect from enquiries using our website
We may collect the following information when you make an enquiry using our website:
- Your name, company and job title;
- Your contact information including email address and telephone number;
- Your geographic location (determined from your IP address which is not stored); and
- Any other information about your enquiry that you provide (in the ‘enquiry’ box).
Neural Technologies do not collect or store any other information about you.
What we do with the information
We require this information to understand your needs and to offer and provide you a better service, and in particular for the following reasons:
- Communication and consumer engagement – to contact you and talk to you about Neural Technologies’ products and services; We may use the information to improve our products and services;
- Direct Marketing – we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided; and
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests
- Assessment of potential employees and recruitment process – if you contact Neural Technologies about advertised jobs, we store and process all information you provide to us to determine suitability of employment and future contact (as needed)
If we use your information to contact you for any reason and you do not want to be contacted in the future, you have the option to ‘opt-out’. In this case, please let us know and we will remove your information from our records and cease future contact.
Neural Technologies do not collect any special categories of personal information from you. Our website is not intended for children and therefore we do not collect information about children or any other special categories of data or data subjects.
How long do we keep your information?
Neural Technologies keep your enquiry information for as long as we need to contact you and send you important news and updates about our products and services.
We keep any information you share with us related to job applications only for the period of assessment, including candidate CVs and other information used to determine suitability of employment. Records will be kept in line with national employment laws.
We regularly review the contact information we store to make sure that we do not retain it for longer than necessary. If you no longer want to be contacted by us to hear about our products and services, please let us know and we will delete your information.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. You can also switch cookies off by using the tool located in the bottom left of the window.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
The General Data Protection Regulation (the GDPR) affords you the following rights and Neural Technologies takes these rights very seriously.
Your right to access your data – Neural Technologies will ensure that the data held about you is available to you on request. This enables both parties to understand the data Neural Technologies holds, the purpose for collecting the data from you and why it is needed.
Your right to data portability – Neural Technologies will provide you with the data held about you in a clear, well-structured and commonly used, machine-readable format. This will also enable you to transfer your data to a third-party, if required.
Your right to data correction – In the unlikely event that information you have provided to Neural Technologies is incorrect or incomplete, you can request for these inaccuracies to be rectified as soon as possible.
Your right to data deletion (the ‘right to be forgotten’) – You can opt-out of any contact from Neural Technologies and withdraw consent at any time. Neural Technologies will remove all data held about you, unless required to keep records for legal purposes (in which case, Neural Technologies will inform you of this fact).
Your right to restricted processing – Neural Technologies will suspend processing of your data if you request this, in the following scenarios: you do not want to be contacted but do not want Neural Technologies to remove your information; the accuracy of you data is in question and both parties need time to confirm (or otherwise) the best way to correct or complete the data, before processing can continue; or data should be retained for legal reasons even though you do not want Neural Technologies to use it.
Your right to object to processing (opt-out) – If you feel that Neural Technologies is using your data for any reason that impacts your rights or you believe this to be a risk, you can request that Neural Technologies cease all contact and direct marketing using your data. If you have previously agreed with us to use your personal information for direct marketing purposes, you may change your mind at any time by writing to us or emailing us at firstname.lastname@example.org.
Your right to object to automated processing including profiling – Neural Technologies do notimplement or use automated decision-making systems and profiling when processing your data.
Neural Technologies will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional material about third parties which we think you may find interesting, unless you tell us otherwise.
Neural Technologies stores your information on its IT systems in the United Kingdom. It may be required that your contact information is transferred to another one of Neural Technologies’ operating countries so that sales and marketing representatives can use this information for business purposes.
Contacting Neural Technologies
If you would like a copy of the information held on you please write to:
Ideal House, Bedford Road, Petersfield, Hampshire, GU32 3QA
If you believe that any information we are holding on you is incorrect or incomplete, or you object to us processing your information, please write to or email us as soon as possible, at the above address. We will promptly correct and complete any information.
If you want to make a compliant to the Information Commissioner’s Office (ICO) please visit https://ico.org.uk/make-a-complaint/.