Fraud Management

Fraud poses a massive challenge for many organisations, impacting greatly on bottom-line profits, causing negative publicity and eroding customer and shareholder confidence.

Nt's Minotaur™ Fraud Management Solution enables organisations to manage a multitude of fraud types.  All prospective customers are assessed for their propensity to be fraudulent before they are offered a service or an account.  Furthermore, existing customers and transactional activity is constantly monitored to identify behaviour of a suspect nature. 

A powerful case management environment facilitates and guides the process of case analysis, investigation and subsequent actions.

Minotaur™ Fraud Management Solution can be customer hosted or vendor hosted.

Profiling for application fraud/subscription fraud

The solution applies neural predictive analytical models at application stage to enable organisations to make a decision on whether new customers are likely to pose a fraud risk.  The models are tailored to each organisation's business practice to give them greater accuracy in detecting fraud.  Further techniques provide an in-depth analysis of the applicant's information to highlight identity theft, such as link analysis, identity matching etc.

Monitoring post-acquisition for fraudulent activity

The application of rules, thresholds, profiling and behavioural models post-acquisition assists organisations to continue to monitor their customers and transactional activity to highlight any suspect or anomalous behaviour likely to be indicative of fraud.  In the same way non-customer specific transactional activity within the business is monitored to detect fraud. 

Fraudsters continually change their tactics to avoid detection.  Minotaur™ benefits from an adaptive feedback function that enables the solution to keep up to date with changing fraud trends. 

The solution is effective in managing a whole range of fraud types in a wide variety of environments.  Information on specific industries and fraud types are available to download by clicking on More Information on the box to the right.

Neural Technologies is a member of the following associations committed to fighting fraud:

Communications Fraud Control Association CFCA
Telecommunications UK Fraud Forum TUFF
GSM Association GSMA
Australasian Telecommunications Fraud & Risk Association ATFRA