Fraud Management

Fraud poses a massive challenge for many organisations, impacting greatly on bottom-line profits, causing negative publicity and eroding customer and shareholder confidence.

Minotaur™ Fraud Management Solution enables organisations to manage a multitude of fraud types.  All prospective customers are assessed for their propensity to be fraudulent before they are offered a service or an account.  Furthermore, existing customers and transactional activity is constantly monitored to identify behaviour of a suspect nature.  

The solution combines multiple approaches and a several stage fraud detection process that significantly reduces false positive rates.  This enables users to be more productive as it reduces effort spent on investigating false alarms and frees them up to investigate authentic fraud cases.  A powerful case management environment facilitates and guides the process of case analysis, investigation and subsequent actions.

Profiling for application fraud/subscription fraud

The solution applies neural predictive analytical models at application stage to enable organisations to make a decision on whether new customers are likely to pose a fraud risk.  The models are tailored to each organisation's business practice to give them greater accuracy in detecting fraud.  Further techniques provide an in-depth analysis of the applicant's information to highlight identity theft, such as link analysis, identity matching etc.

Monitoring post-acquisition for fraudulent activity

The application of rules, thresholds, profiling and behavioural models post-acquisition assists organisations to continue to monitor their customers and transactional activity to highlight any suspect or anomalous behaviour likely to be indicative of fraud.  In the same way non-customer specific transactional activity within the business is monitored to detect fraud. 

Fraudsters continually change their tactics to avoid detection.  Minotaur™ benefits from an adaptive feedback function that enables the solution to keep up to date with changing fraud trends. 

The solution is effective in managing a whole range of fraud types in a wide variety of environments.  Information on specific industries and fraud types are available to download by clicking on More Information on the box to the right.

Minotaur™ Fraud Management Solution can be customer hosted or vendor hosted.

Neural Technologies is a member of the following associations committed to fighting fraud:

Communications Fraud Control Association CFCA
Telecommunications UK Fraud Forum TUFF
GSM Association GSMA
Australasian Telecommunications Fraud & Risk Association ATFRA