Revenue Assurance

Revenue Assurance is of increasing importance to many organisations, regardless of industry sector.  The complexity of emerging technologies and the increasing level of market competition is fuelling the need for organisations to achieve the maximum revenue value from their existing customer base.  

Minotaur™ RA CenterView is designed to assist revenue assurance departments in their remit to ensure that all revenue generated by customers and partner organisations is correctly billed or accounted for, and that the processes designed to support the revenue assurance function are working as efficiently as possible.

Minotaur™ RA CenterView collects data from several systems in the revenue chain to handle a wide range of revenue assurance challenges:

• Traffic Assurance - Monitoring the flow of billable events through mediation, rating and billing to ensure that all billable traffic is collected in the first place and that none is lost before reaching the customer's bill
  
  
• Process Assurance - Monitoring changes to system data, or the lack of changes, to ensure that processes are taking place in the correct sequence and in the expected timeframes
  
  
• Data Assurance - Verifying the consistency of customer, product and service data to ensure that all services provisioned, or de-provisioned, are also recorded accurately in the CRM and billing systems and that the tariffs applied match those published
  
  
• Settlement Assurance - Monitoring the flow of revenue across external business relationships e.g. inbound and outbound payments and content, to ensure organisations collect everything they are owed and settle accurately with their partners

Neural Technologies also provides Revenue Assurance consultancy.