Mediation Engineer

Neural Technologies (Europe)

(a subsidiaries of Neural Technologies Group)

Neural Technologies is a provider of modular revenue protection, machine learning/artificial intelligence, data integration and signaling software solutions for Telecom operators.

Neural Technologies has a global presence with customers in 45 countries worldwide. The company has built an international reputation for providing quality solutions to increase the bottom line for its customers around the globe.  Neural Technologies can reference Tier 1 & 2 converged service providers and network partners. We are a part of Lumine Group, a leading global acquirer of communications &  media software businesses. Lumine Group is a division within Volaris Group, a subsidiary of Constellation Software Inc. (TSX:CSU), a multi-billion dollar global public company based in Canada and listed on the Toronto Stock Exchange. For more information, visit

Why Join Us

Neural Technologies offers exciting careers that provide the opportunity to work within an innovative and forward-thinking company. In line with our expansion and quest for quality excellence, we are seeking dynamic and career-minded individuals to join our team.
Unfortunately, we are unable to sponsor a work visa for this position.

Mediation Engineer

Location: Europe (Remote)

Your Role

As a Mediation Engineer within our Professional Services team, your role involves system integration activities integrating Neural Technologies Software to customer’s environment.

What You Will Do
  • Working closely with Project delivery team which includes but not limited to:
    • Product related configurations and deliverables. Configuration task includes data migration, scripting and product related configurations.
    • Setting up testing works and evaluation of configurations.
    •  Handling of supporting / troubleshooting issue during project phase.
    • Requirement gathering and understanding of requirements during project requirement gathering phase with the project team.
    • Ability to analyze the requirement and translating these requirements to Functional and Technical requirements.
  • Subject matter expert for deployment and commissioning of Neural Technologies Software Product.
  • You’ll be involved in all stages of Neural Technologies Software customization process, from analysis and design to implementation and testing. “Software Developer” skills are required. Working in an agile environment, the successful candidate requires the ability to both work in a team and individually.
  • You must be creative and able to communicate with the Professional Service team and be able to see the bigger picture. A strong affinity for teamwork is also vital.
  • You will be given responsibility early on and should have an enthusiastic and flexible approach to the role, with the ability to work under your own initiative and as part of a team. You will be mentored by an experienced mediation engineer.
What Do We Want

Education – Degree level or equivalent work experience


  • Mediation Engineer
    • 2-3 years working knowledge of UNIX & Windows operating systems with scripting knowledge.
    • Experience as a software developer
    • Familiarity with classical telecom’s usage data formats like ASN.1, JSON, XML, binary coded information is an advantage
  • SQL Database technologies, (Oracle)
  • Good communications skills; written and verbal.  A persuasive communicator and facilitator, able to liaise with external and internal contacts at all levels
  • Self-motivated, autonomous, organized and methodical with attention to detail
  • Enthusiasm to learn new technologies


  • Experience of telecoms billing processes and/or systems
  • Experience of CRM processes/systems

Only shortlisted candidates will be notified. For more career opportunities, visit

About us
Neural Technologies was established in 1990, with a view to unlock effective data solutions for partners around the world.
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