Data consolidation that drives positive customer experience
Understanding your customer is key to positive customer engagement. Neural Technologies’ Data Orchestration product provides a data consolidation platform that helps build valuable business insight on how better to serve your customers.
The omnichannel integration provides high data quality for aggregated data across multiple channels such as smartphones, internet, and bricks and mortar institutions. That provides a single master data management platform building informed understanding for your business.
Data integration for your business
Optimus Orchestration integrates a wide range of business systems for a consolidated data workflow, including elements of billings, tariffs and charging, subscriptions, provisioning, notification, and a diverse range of other data inputs. This powerful orchestration platform integrates requests from multiple sources, triggered by end customers through touchpoints and channels such as mobile apps, webpages, SMS, USSD, or other such systems.
Integration with Optimus Digital Transformation solutions means simple changes to end-to-end business logic or marketing requirements can be made without impacting interconnected systems. That ensures a flexible approach to orchestrated data that allows you to rapidly respond to changing enterprise needs.