New SCAMBlock features mark a significant step forward to combat scam calls or robocalls.
UK, July 31, 2023 – Neural Technologies introduces the new Interactive Voice Announcement Alert and Personalized Call Filter features as part of a suite of enhancements for SCAMBlock solution to elevate protection against suspicious scam calls or robocalls. Neural Technologies SCAMBlock offers multi-layered analytics-based detection with network-embedded call blocking combining AI machine learning technology to analyze, identify highly suspicious call behavior and adapt to evolving threats.
In today’s fast-paced digital world, unwanted and fraudulent calls have become a significant challenge, impacting not only telecommunications providers but also disrupting the mobile or fixed line user’s experience, invading their privacy and potentially leading to significant financial loss.
Understanding the importance of staying ahead of evolving fraud techniques and the importance of granting users the ability to manage their call interactions, the introduction of these new enhanced SCAMBlock features provide additional layers of protection and preventive measure against high-risk scam calls enabling mobile users to make informed decisions before answering the call and empower them to have control in managing the unwanted calls.
The key highlights of the SCAMBlock new features include:
Interactive Voice Announcement Alert: The Voice Announcement Functionality feature incorporates advanced real-time voice fraud warning indicators and is triggered automatically to provide a voice alert to mobile or fixed-line users when suspicious incoming fraudulent or scam calls are detected. Users have the choice to decide whether to answer the call.
Personalized Call Filter: A network-embedded system to detect, analyze and filter scam calls before they reach your subscribers. With the introduction of this feature, mobile or fixed-line users can enjoy more flexibility and customize their own “Personal blocklist or Personal allowlist” to manage their incoming phone calls from specific countries directly, blocking and preventing unwanted callers from reaching them in the future. This empowers users to take control and personalize their international call block and allow list and enables telecommunication companies to deliver a personalized call protection experience.
Interactive Voice Announcement Alert and Personalized Call Filter features now available for SCAMBlock
The enhanced SCAMBlock features are now available to all telecommunication providers and will further reinforce the defense against scam calls enabling greater control of both incoming and outgoing calls to strengthen and proactively protect the subscribers from unwanted and harmful communications.
Find out more about Neural Technologies’ SCAMBlock solution.
About Neural Technologies, a Lumine Company
Neural Technologies Ltd is a provider of modular revenue protection, data integration, signaling, AI-machine learning (AI/ML) software for telecom operators with over 30 years of industry-leading experience. Neural Technologies has built an international reputation for providing quality solutions to increase the bottom line for its customers around the globe. Its portfolio includes Fraud Management, Revenue & Business Assurance, Risk Management, Anti-Money Laundering, SCAMBlock, ActivML, Data Integration, and Signaling stack. Learn more at www.neuralt.com.